General Information
Name of the company:
Contact person, position:
How can you value the functioning of our company?
1.Communication with RITVERC is Pleasant and convenientGenerally convenientSomwhat complicatedNeeds serious improvement
2.Communication with RITVERC trade agents is PleasentAcceptableComplicated
3.Completeness of product information and ease of handling RITVERC Web site is ConvenientAcceptableComplicated
4.When RITVERC delivers my orders, the delivery usually happens to be On time, upon notificationAlmost perfect, but and / or is (are) often a problemIrregular / slow / inconvenient
5.With respect to product quality, RITVERC goods are Excellent (there have never been a complaint)Good (complaints are rare and non-systematic)Fair (serious or systematic complaints)Poor (claimed item (s) and / or frequent complaints)
A special comment with respect to product quality
A special comment with respect to service quality
To improve RITVERC standing, I'd suggest the following: